Amazon Mega Off Campus Drive 2018 | Freshers | 1000 Post | 2015-2018 Batch | Pune | August 2018

Company: Amazon Development Centre (India) Pvt Ltd

About Company:
At Amazon, our vision is to be Earth’s most customer centric company; to build a place where people can come to find and discover virtually anything they want to buy online. With Amazon.in, we endeavor to build that same destination in India by giving customers more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient online shopping experience – and provide sellers a world-class e-commerce platform.

We are committed to ensure 100% Purchase Protection for your shopping done on Amazon.in so that you can benefit from a safe and secure online ordering experience, convenient payment options such as cash on delivery, easy returns and enjoy a completely hassle free online shopping experience.

Company Website: www.amazon.in

Position: Customer Service Associate

Total Vacancies: 1000

Experience: Freshers

Salary: INR. 1.58 to 2.6 LPA

Job Location: Pune

Basic Qualifications:

  • B.Com (Any Specialization)
  • B.A (Any Specialization)
  • B.Sc (Any Specialization)
  • BBA / BBM / BBS (Any Specialization)
  • BCA / BCM (Any Specialization)
  • BE / B.Tech (Any Specialization)
  • Graduation in 2015,2016,2017,2018

Job Description:

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Computer Knowledge/Skills:

  • Ability to use a desktop computer system
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
  • Excellent typing skills
  • Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
  • Demonstrates an ability to successfully navigate websites
  • Demonstrates a proficient knowledge of email applications
  • Demonstrates an ability to learn in various media
  • Ability to successfully adapt to changes in the work environment

 

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