HP Enterprise Off Campus Drive | Freshers | Technical Support Engineer | Bangalore | July 2018

Company: HP Enterprise Pvt Ltd

About Company:
HP is the world’s largest provider of information technology infrastructure, software, services, and solutions to individuals and organizations of all sizes. Ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio to serve more than 1 billion customers in over 170 countries on six continents.

Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

Company Website: www.hpe.com

Positions: Technical Support Engineer

Experience: 0 – 2 Years

Job Location: Bangalore

Salary: As per company standard

Eligibility Criteria:

  • Bachelor’s degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent.
  • 0-2 years experience

Responsibilities:

  • Troubleshooting & resolving complex technical issues in customer environment
  • Share best practices to reduce problem occurrences
  • Present action plan to customer and take consent. Also ensure there is no adverse impact of the action plan on the network. 7/9/2018
  • Replicate customer environment in Lab
  • Escalate the issue in timely manner
  • Keep customer informed and set realistic expectations on issue resolution.
  • Contribute towards Knowledge Management
  • TAC should ensure he/she stays abreast with all the NPIs and changes/updates to the product.

Knowledge and Skills:

  • Network technologies including Routing, Switching, Wireless, Security and Network management
  • Good knowledge on switching (OSI Layer2, Sub-netting, VLAN, STP etc.) and routing (Layer3, IP, Static and Dynamic routing etc.) technology.
  • Working knowledge and understanding of access and core layer switch
  • Basics of WLAN technology (802.11 Standards, Controller and APs)
  • ACSA certification will be added advantage

 

DOUBLE CLICK TO APPLY ONLINE !

admin

Share
Published by
admin

Recent Posts

Latest Job Vacancies in Dubai Petroleum | Any Graduate/ Any Degree / Diploma / ITI | Btech | MBA | +2 | Post Graduates | Dubai,UAE[Register Your CV Now]

Company:-Dubai Petroleum ✅Join Gulf job group - Join Telegram Group For More Gulf Job updates …

4 months ago

Latest Job Vacancies in Jumeirah at Etihad Towers | Any Graduate/ Any Degree / Diploma / ITI |Btech | MBA | +2 | Post Graduates | Abu Dhabi,UAE

Company:- Jumeirah at Etihad Towers ✅Join Gulf job group - Join Telegram Group For More…

10 months ago

Latest Cruise Ship Jobs in Canada | Any Graduate/ Any Degree / Diploma / ITI | Btech | MBA | +2 | Post Graduates | Apply Online

Company:- Cruise Ship Jobs in Canada About Company :- Built to operate like floating 5 star hotels,…

1 year ago

Latest Job Openings in Air Canada |Any Graduate/ Any Degree / Diploma / ITI |Btech | MBA | +2 | Post Graduates | Canada | Apply Online

Company:-Air Canada About Company :- Air Canada is Canada's largest airline and the largest provider…

1 year ago