HP Off Campus Drive|2015-2016 batch |CSC Technical Solutions Consultant|Chennai|March 2016|CTC-2.4 LPA

HP Off Campus Drive|2015-2016 batch |CSC Technical Solutions Consultant|Chennai|March 2016|CTC-2.4 LPA

Company: Hewlett-Packard India Pvt Ltd

HP is the world’s largest provider of information technology infrastructure, software, services, and solutions to individuals and organizations of all sizes. Ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio to serve more than 1 billion customers in over 170 countries on six continents.

HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.

Company Website: www.hp.com

Positions: CSC Technical Solutions Consultant

Job Location: Bangalore

Interview Location: Chennai

Salary: INR. 2.4 LPA + Shift Allowance

Eligibility Criteria: 2015 and 2016 Batch – Graduate in any discipline or equivalent

Roles and Responsibilities:

• Resolving technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification system
• Providing excellent customer service support to customers during every single interaction
• Assisting end users to avoid or reduce problem occurrences and adding case resolution to Knowledge Management System
• Proactively assisting internal or external businesses and end users to avoid or reduce problem occurrence and providing direction and guidance to process improvements.
• Representing and leading an HP team in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.

Skills Required:

• Candidate should have excellent Communication Skills.
• Candidate should be willing to work in all Shifts (including night shift)

Interview Process:

• Online Aptitude test
• Shortlisted candidates will go through Face to Face interview

Application Link: Click Here                         Application Link: Click Here