JPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States. With a history dating back over 200 years, here’s where we stand today: We are a leading global financial services firm with assets of $2.4 trillion. We operate in more than 60 countries. We have 260,000 employees. We serve millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients.
The specialist will be expected to do a thorough research before resolving requests and queries for the customer.
Adherence to SOPs, quality, productivity, policies and compliance guidelines & standards.
0-3 years related experience in a call center / customer service / back – office / Hospitality industry or environment.
Excellent communication skills both written and spoken.
Good keyboard skills.
Proficient in MS Word, Excel, Access, PowerPoint.
Flexible to work in rotational shifts.
Basic computing skills, including mouse usage, keyboard usage, and proficiency in launching applications and maneuvering in a Windows environment.
Ability to key 30 words per minute.
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