NTT DATA Off Campus Drive | Freshers | 2017 & 2016 batch | BE/ B.Tech/ MCA | Service Desk Engineer | July 2018

Company: NTT Global Delivery Services Pvt Ltd

About Company:
NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide prAemier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions.

Visit www.nttdata.com/americas to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.

Company Website: www.nttdata.com

Positions: Service Desk Engineer

Experience: Freshers

Salary: Rs. 2.8 LPA

Job Location: Noida

Eligibility Criteria:

  • Engineering – All streams are considered 2017 & 2016 batch
  • MCA
  • Should have 60% aggregate from 10th to highest education

Skills:

  • Time management skills Knowledge of job associated database, software and documentation Problem solving skills Results driven Mentoring and coaching skills Strong technical aptitude; troubleshooting skills
  • Fair understanding about operating system. Must have been worked on at least a couple of operating systems
  • Basic Understanding of networking.

Job Description:

  • Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software custom or off the shelf software – industry or proprietary.
  • Answers questions about installation, operation, configuration, customization, and usage of assigned products.
  • Responsible for following defined policies & procedures (e.g. verifies warranty entitlement, etc.).
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.

Interview Process:

  • Online Assessment
  • Group Discussion
  • Technical Interview
  • Management Interview

 

DOUBLE CLICK TO APPLY ONLINE !

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