Zoho Corp Job Openings For 2023 | Freshers | 0-2 years | B.E/B.Tech | Technical Support Engineer | Chennai | Apply Online ASAP

Company Name: Zoho Corp.

About Company : Zoho is a web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management, project management, invoicing, and other applications developed by Zoho Corporation, a California-based company

Job Profile: Technical Support Engineer

Degree Needed: B.E/B.Tech

Batch Eligible: 2020/2021/2022

Job Location: Chennai

Experience Level: 0 – 2 Years

Salary: Best In Industry

Requirements :

• Excellent in written and spoken English.
• Having 6 months or more experience in a client-facing role.
• Proficient in offering phone-based support toUSA or UK customers.
• Flexible to work night shifts, and relocate.
• Keen to learn new technologies.

Job Description :

• Deliver voice, email, and chat-based technical support.
• Conduct online demos and customer trainings.
• Requirement gathering and analysis.
• Respond to RFI requests and timely follow-up with contacts.
• Provide POC to leads.
• Deliver accurate and timely solutions to customers.
• Willingness to work night shifts.

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