ZOHO Off Campus Drive 2021 | Freshers | BE/ BTech | Technical Support Engineer |Chennai |Oct 21 | Apply Online ASAP

Company: Zoho Corporation

About Company : Zoho Corporation is a multi-national business software development company. Zoho Corp’s offerings focus on web-based business tools and information technology solutions, including an office tools suite, internet of things management platform, and a suite of IT management software.

The company was founded in 1996 by Sridhar Vembu and Tony Thomas in Pleasanton, California, and now has offices in seven countries with its global headquarters in Chennai.

Company Website: www.zohocorp.com

Positions: Technical Support Engineer

Experience: Freshers

Salary: Best In Industry

Job Location: Chennai

Test Location: Virtual

Eligibility Criteria :

BE/ B.Tech – Computers/ IT

Job Description:

• Deliver voice, email, and chat-based technical support.
• Conduct online demos and customer trainings.
• Requirement gathering and analysis.
• Respond to RFI requests and timely follow-up with contacts.
• Provide POC to leads.
• Deliver accurate and timely solutions to customers.
• Willingness to work night shifts.

Skills:-

• Excellent in written and spoken English.
• Having 6 months or more experience in a client-facing role.
• Proficient in offering phone-based support to USA or UK customers.
• Flexible to work night shifts, and relocate.
• Keen to learn new technologies.

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